Shipping and Returns

SHIPPING:

IN CANADA:

  • Shipping for all items is through Canada Post. Flexible shipping costs are determined by Canada Post and take into consideration order size, weight and destination. Flat Rate $20 Shipping is standard for kits (SEL, DPA). Local pickup is available in Edmonton, Alberta at the Percy Page Centre (11759 Groat Road).

INTERNATIONAL:

  • Shipping cost is exact. Customer is responsible for any additional customs fees and duties that may apply.

RETURNS: 

  • Damaged or defective products presented within 30 days of product arrival will be handled on a case-by-case basis.
  • Returns on physical products in original packaging will be accepted, minus 10% restocking fee, within 30 days of product arrival. Customer pays return shipping.
  • No refunds on virtual/downloadable products.